WandrLust Terms of Use

Last updated 23 September 2026

These Terms of Use govern access to the WandrLust consumer website, mobile application and related consumer services. They explain the rules for accounts, Proof of Presence, rewards, AI guidance, community features and location-based activities. Please read them before using WandrLust.

By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services. Nothing in these Terms excludes rights that cannot lawfully be excluded, including rights under the Australian Consumer Law.

1 Who provides the Services

The Services are provided by Critterpedia Pty Ltd trading as WandrLust. In these Terms, “WandrLust”, “we”, “us” and “our” refer to Critterpedia Pty Ltd. “Services” means the WandrLust consumer application, wandrlust.io and related consumer features that link to these Terms.

Separate terms may apply to organisations using TAO, running campaigns, purchasing services or entering pilot or partnership arrangements. These consumer Terms do not replace a separate written agreement between WandrLust and an organisation.

2 Eligibility and young users

You must be at least 16 years old to create and independently use a WandrLust account. If you are under the age of legal majority where you live, a parent or legal guardian must review and agree to these Terms and supervise your use.

You must be legally able to enter this agreement and must not be prohibited from using the Services under applicable law. We may introduce proportionate age checks or require parental or guardian involvement where legally required.

3 Accounts

When creating or using an account, you agree to:

• provide accurate information and keep it reasonably current;
• keep your sign-in credentials and device secure;
• not share, sell or transfer your account;
• notify us promptly if you believe your account or device has been compromised; and
• accept responsibility for activity carried out through your account, except to the extent caused by our breach of law or failure to use reasonable care.

We may use supported authentication and device-integrity services to protect accounts and check-ins. The information handled through those services is described in the WandrLust Privacy Policy.

4 Permission to use WandrLust

Subject to these Terms, WandrLust grants you a personal, limited, non-exclusive, non-transferable and revocable permission to access and use the Services for lawful personal use. You do not acquire ownership of the Services, software, brand, maps, content, verification systems or other WandrLust intellectual property.

You must not copy, modify, distribute, sell, lease, reverse engineer, scrape or attempt to extract source code or protected data from the Services, except where applicable law gives you a right that cannot be restricted.

5 Location-based features and Proof of Presence

Some features use location, device integrity, timing, journey continuity, sensor-derived information or other permitted evidence to assess whether an eligible real-world action occurred. GPS alone is not treated as proof. The evidence required may vary according to the campaign, reward value, fraud risk, device capability and circumstances.

A check-in or claim may be pending, verified, rejected or require an additional verification step. A displayed location, arrival or activity does not guarantee that a claim will be verified. If you believe a material verification decision was made incorrectly, you may contact support and request a review.

You must not spoof location, replay evidence, manipulate a device, use automation, coordinate duplicate claims, submit another person’s activity or otherwise attempt to obtain a reward without completing the required action. We may withhold or reverse affected rewards, restrict claims, investigate activity or suspend an account where we reasonably believe fraud, abuse or a material breach has occurred.

Our handling of verification evidence, including the separation of raw evidence from AI guidance and participating organisations, is described in the WandrLust Privacy Policy.

6 AI guidance and recommendations

WandrLust may use recommendation logic, artificial intelligence or machine learning to suggest places, routes, activities or rewards. These suggestions are informational and optional. You remain responsible for deciding where to go, what to do and whether an activity is appropriate for you.

AI guidance is separate from Proof of Presence. AI guidance does not determine whether a visit occurred or whether a verification requirement was met. Participating organisations may fund opportunities in the available pool, but they cannot control your personal ranking.

Recommendations may be incomplete, unavailable, unsuitable or inaccurate. They are not medical, health, emergency, legal or professional advice. Do not rely on WandrLust as your only source of navigation, weather, access, opening-hour, hazard or safety information.

7 WANDR and rewards

WANDR is an in-app loyalty reward. It is not a cryptocurrency, token, financial product, investment, bank deposit, stored-value facility, legal tender or ownership interest in WandrLust. Unless we expressly state otherwise, WANDR cannot be purchased, sold, transferred between users or redeemed for cash.

Rewards, points, offers and eligibility conditions may vary by location, campaign, user, time and availability. A campaign may specify claim limits, verification requirements, expiry dates, participating locations and other conditions. Those campaign-specific conditions form part of these Terms for that campaign.

We may correct errors, duplicate credits and rewards obtained through fraud or technical misuse. We may also change future earning rates, reward catalogues or program rules on reasonable notice. We will not remove a valid accrued reward arbitrarily. Any expiry or cancellation will be applied consistently with the stated campaign rules, applicable law and any rights that cannot be excluded.

8 Partner offers and third-party fulfilment

Some rewards, offers or experiences are provided or fulfilled by participating businesses, destinations, event operators or other third parties. Their own eligibility rules, availability, opening hours, stock limits, booking requirements and service terms may apply.

WandrLust is responsible for operating its Services and administering WandrLust campaign records. A third-party provider is responsible for the goods, services or experiences it supplies, subject to applicable consumer law. If a reward cannot be provided, contact us so we can review the campaign record and any available remedy.

9 Outdoor activity and personal safety

Real-world activities involve risks that an application cannot remove. Conditions can change quickly and may include traffic, weather, heat, water, terrain, wildlife, construction, closures, private property and limited mobile coverage. You are responsible for assessing conditions, following signs and laws, using suitable equipment and acting within your abilities.

Do not enter restricted, unsafe or private areas, use a phone while driving, trespass, ignore official warnings or take unnecessary risks to complete a challenge or claim a reward. Stop an activity if conditions become unsafe. WandrLust is not an emergency service. In an emergency, contact the appropriate local emergency service.

10 Community features and user content

If the Services allow you to post, upload or share text, images, comments, routes or other material, you retain ownership of your content. You give WandrLust a worldwide, non-exclusive, royalty-free licence to host, reproduce, display, adapt and distribute that content only as reasonably necessary to operate, improve and promote the feature in which you submitted it. This licence ends when the content is deleted from our active systems, except for lawful retention, backups and content already shared by others.

You must have the rights and permissions needed for anything you submit. You must not submit content that:

• is unlawful, fraudulent, threatening, harassing, hateful, sexually exploitative or seriously harmful;
• infringes copyright, trade marks, privacy, publicity or other rights;
• reveals another person’s precise location or personal information without permission;
• contains malware, deceptive links, spam or unauthorised advertising; or
• encourages dangerous conduct, trespass, environmental damage or interference with wildlife.

We may remove or restrict content where reasonably necessary to enforce these Terms, protect users, comply with law or respond to a valid rights complaint. We will consider context and, where appropriate, provide notice or an opportunity to appeal.

11 Other prohibited conduct

You must not:

• use the Services unlawfully or to harm, intimidate or deceive another person;
• interfere with security, availability, accounts, rate limits or verification controls;
• introduce malware or probe, scan or test systems without written permission;
• scrape, harvest or compile user, location, campaign or partner information at scale;
• impersonate another person or misrepresent an affiliation;
• use bots or automated methods to create accounts, complete actions or claim rewards; or
• use the Services or their outputs to develop or train a competing verification or recommendation system without our written permission, except where law prohibits this restriction.

12 Privacy

The WandrLust Privacy Policy explains what personal information we collect, how it is used and disclosed, how Proof of Presence and AI guidance are separated, and the choices and rights available to you. The Privacy Policy is available at https://wandrlust.io/privacy-policy.

These Terms do not ask you to consent to every form of data processing. Where consent is legally required, we will request it separately and you may withdraw it as explained in the Privacy Policy.

13 Third-party services and links

The Services may link to or interact with third-party websites, applications, maps, venues, booking systems, app stores or services. Their terms and privacy practices apply to your direct use of their services. A link does not mean WandrLust controls or endorses everything provided by that third party.

14 Service availability and changes

The Services are being developed in stages. Features may differ between devices, locations, pilots and releases. We may add, improve, pause or discontinue a feature for security, legal, technical, operational or commercial reasons.

Where a material change adversely affects an accrued reward, paid feature or important user right, we will provide reasonable notice where practicable and any remedy required by law. Maintenance, emergencies, security incidents and events outside reasonable control may require immediate action.

15 Suspension, termination and account deletion

You may stop using the Services at any time and may request account deletion as described in the Privacy Policy. Account deletion does not automatically remove information that must be retained for legal, fraud-prevention, dispute, transaction or backup purposes.

We may restrict, suspend or terminate access where we reasonably believe you have materially or repeatedly breached these Terms, committed fraud, created a safety or security risk, exposed us or another person to legal liability, or where continued access is unlawful. Except where immediate action is reasonably necessary, we will aim to provide notice and an opportunity to respond.

If we suspend or terminate an account, we may cancel rewards obtained through fraud, duplication or a breach connected to the reward. We will not arbitrarily confiscate valid accrued rewards and will apply applicable consumer rights and campaign conditions.

16 Intellectual property and feedback

WandrLust and its licensors own the Services and associated software, designs, trade marks, content, verification methods and intellectual property, excluding user content and third-party material. No rights are granted except the limited permission expressly stated in these Terms.

If you provide suggestions or feedback, we may use them without payment or restriction, but this does not transfer ownership of your existing intellectual property or confidential information.

17 Consumer guarantees and disclaimers

Nothing in these Terms excludes, restricts or modifies a consumer guarantee, warranty, condition, right or remedy that cannot lawfully be excluded or limited, including under the Australian Consumer Law.

Subject to those rights, the Services are provided on an “as available” basis. We do not promise uninterrupted access, perfect accuracy, universal coverage, continuous reward availability or that every location, route, recommendation or third-party listing will be current.

WandrLust does not control outdoor conditions or independent third-party goods, services and locations. Nothing in these Terms excuses us from responsibility where loss is caused by our negligence, breach of contract, breach of consumer guarantees or other liability that cannot legally be excluded.

18 Limitation of liability

To the maximum extent permitted by law, WandrLust is not liable for indirect or consequential loss that was not reasonably foreseeable when you accepted these Terms, or for loss caused by your unlawful conduct, failure to follow official warnings, misuse of the Services, fraudulent claims or an independent third party.

Where the law permits a remedy to be limited, our liability may be limited to resupplying the relevant service or paying the reasonable cost of having it supplied again. This limitation does not apply where it would be unlawful, unfair or inconsistent with a non-excludable consumer guarantee.

19 App-store terms

If you download the application through an app store, the store’s terms also apply. These Terms are between you and WandrLust, not the app-store operator. The operator may have rights to enforce provisions required by its platform terms and is not responsible for providing the WandrLust Services, support or remedies except where its own terms or applicable law say otherwise.

20 Changes to these Terms

We may update these Terms to reflect changes to the Services, law, security or business operations. The revised version will show a new last-updated date. We will provide reasonable notice of material changes where practicable. Changes will apply prospectively. If you do not agree to a material change, you may stop using the Services and request account deletion.

21 Governing law and disputes

These Terms are governed by the laws of Queensland, Australia. Courts with jurisdiction in Queensland may hear disputes, but this does not prevent you from relying on mandatory rights or bringing a claim in another forum available under applicable consumer law.

Before starting formal proceedings, please contact us and provide enough information for us to investigate. This does not prevent either party from seeking urgent relief or using a regulator, tribunal, small-claims process or another remedy available by law.

22 Contact us

Critterpedia Pty Ltd trading as WandrLust

Email: hello@wandrlust.io

Website: https://wandrlust.io